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The Business Magazine November 2023
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First Solution Group launches two new business divisions

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An update from Group Managing Director, Nigel Church

Helping businesses transform through the delivery of low investment, high return technology…

First Solution supports the transformation of our customers’ businesses using secure business-enabling technology. Over the last decade we have delivered resilient cloud computing using public and private cloud infrastructure, and our focus on innovation ensures we continually evolve to serve our customers’ changing needs.

The Microsoft opportunity

The ongoing development of the Microsoft 365 platform is a great opportunity for businesses whatever their size. To maximise that opportunity, we have invested in developing our staff, reorganising the business, and recruiting new talent. We are primed and ready to take full advantage of the Microsoft 365 technological developments and deliver those benefits to our customers.

A division for every technology need

In addition to First Solution, our award-winning industry leading MSP, we have created two additional business divisions, First Digital and First People.

Each division is led and supported by an outstanding and technology expert. In my new role of Group Managing Director, I will focus on the strategic direction and integration of all three divisions.

As a result of our new structure, my role as Group Managing Director, will focus on the strategic direction and integration of our three business divisions.

“These are exciting times for First Solution Group and our customers. We look forward with anticipation to the next 24 months and beyond”.

Tom Henson

First Solution – award winning MSP

Tom Henson has been promoted to Managing Director of First Solution. His previous experience as our Client Services Director means that Tom has developed a deep understanding and appreciation of both our business and our customers’ businesses.

His oversight of all the elements of customer management and the wider service delivery capability will ensure we continue to deliver world class 24/7 proactive IT support and services.

For more information visit

Chris Shanks

First Digital – technology transformation

The newly created First Digital division brings technology transformation to both existing and prospective customers. It ensures low investment, high return transformation by utilising the business-enabling Microsoft 365 platform, including the Microsoft Power Platform, Power BI, and Power Apps. The team is led by our new Head of Technology, Chris Shanks. His technology expertise has proved invaluable in developing business enabling technology solutions for our customers.

For more information visit

Paul Hillis

First People – technology talent on tap

First People manages an associate network of individuals and companies, ensuring our customers have the right operational, technical and leadership skills, as well as resources to allow them to transform their business.

To support the continued evolution of the business, Paul Hillis has been promoted to Group Sales Director. He will oversee the entire group’s sales effort ensuring we always offer the best solution for our customers.

Find out more about how First Solution Group can help transform your business using innovative technology solutions. Book an initial meeting with Nigel by scanning this QR code:

First solution

First Solution

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