Dutton Gregory chooses Bournemouth-based QuoStar for digital transformation

Dutton Gregory, one of the south’s leading commercial law firms, has partnered with Bournemouth-based managed services provider, QuoStar, for long-term IT support and digital transformation.

In a proactive step to strengthen the technical expertise and capacity of its internal IT team, Dutton Gregory has engaged QuoStar for ongoing co-sourced IT support. Under this new agreement, QuoStar manages the security, availability, and performance of the firm’s IT systems, delivering second and third-line support across the firm’s five sites. QuoStar also takes responsibility for the day-to-day management of the firm’s Microsoft Azure cloud platforms.

In addition, Dutton Gregory benefits from a bespoke Transformational Roadmap under QuoStar’s Transformation Framework. Working in partnership with IT director Carol Nelthorpe-Cowne, QuoStar uses its bespoke process to identify opportunities for gain while also evaluating and mitigating risk. Together, they will ensure IT meets best practice standards and that all investments in the environment deliver a measurable business return, ultimately driving the firm forwards.

Due to QuoStar’s results-focused approach, Dutton Gregory has also asked for its assistance with several transformation projects, designed to enhance operations and client service delivery. This includes the rollout of a hosted telephony system to enhance communications, support collaboration, and enable employees to work more flexibly, including the capability for Microsoft Teams integration.

Robert Rutherford, CEO at QuoStar, comments: “We’re delighted to be working with Dutton Gregory and provide the firm with targeted IT support when and where it’s most needed. Co-sourcing means we’re able to work directly with the firm’s IT team to get closer to the issues and opportunities they face. This way, we can truly partner with them and thus continually improve their services into the long term. These challenging times have placed extra pressure on law firms’ IT systems, which makes building-in resilience and agility key. We’re delighted to be supporting Dutton Gregory’s journey.”

Nelthorpe-Cowne, IT director at Dutton Gregory, comments: “Dutton Gregory has a specific growth strategy and we recognise that technology will play a major part in that growth. Our goal is to give our clients the best experience we can and to give our staff all the right tools to maintain the first-class service that they already provide, and into the future. We took our time to choose the right IT company to partner with, and we believe that QuoStar’s values and culture align with our own. We are very excited to be working with QuoStar and hope to enjoy a long and successful relationship with the company.”