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Triple credit union merger forms Acorn Community Bank

4 April 2023
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The Business Magazine article image for: Triple credit union merger forms Acorn Community Bank
Acorn Community Bank’s Member Services Manager Gemma Sadler, left, Operations Manager Bridget Shone, General Manager Clive Henley, Marketing and Communications Officer Phoebe Fernandes and Loans Officer Amy Haines

Three Thames Valley-based credit unions have joined forces, rebranding to Acorn Community Bank.

Wiltshire and Swindon Credit Union (WASCU), which has around 4,000 members, is merging with Clivey Credit Union in Swindon, which has 600 members, and Swan Community Bank in Buckinghamshire and Oxfordshire to relaunch as Acorn Community Bank from yesterday (3 April).

Credit unions, which are owned by their members and run on their behalf, provide affordable loans for people who are unable to get credit elsewhere to prevent them from going to payday loan companies or loan sharks. Members open savings accounts and, provided they meet loan criteria, can take out loans which are repaid monthly.

WACU board chair Nick Gallop said: “[The merger] will allow us to benefit from economies of scale and give us the opportunity to grow.

“We will continue to offer the same high level of service that earned WASCU the Best Credit Union (South) award in financial website Smart Money People’s 2022 Consumer Credit Awards.

“We want to reassure all of our members that savings and lending will continue as before.

“We thought long and hard about the new name and decided that one of the things we are supposed to do is encourage savings, which really isn’t in the old ‘credit union’ title. We want to encourage people to save and protect their future and that fits much more neatly with the new name of Acorn Community Bank.

“The things the Acorn name stands for are growing, saving and a focus on the future. It’s about reliability and solidity and something that people can trust.”

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The community bank, which was recently voted Community Group of the Year at the Wiltshire Life awards, will continue to be based in Cavendish Square, Swindon, and support families and individuals across the county, as well as the much larger area.

He said the merger with Clivey Credit Union, which is based at the Pinetrees Community Centre in Pinehurst, came at the request of its trustees. “The same people had been running it as volunteers for many years,” he said.

“It’s a really well-run organisation, but it has reached a limit and can’t depend on volunteers continuing forever. While their current lending and savings will stay the same, we hope Clivey members will notice new services, like our online banking app.”

Swan Community Bank, which has 3,000 members, serves Milton Keynes, Buckinghamshire and Oxfordshire. Its chair of trustees Steve Eyre, who helped found Swan in 2010 and is now retiring, said uncertainty over the future of its outsourced IT system meant it had to find another partner to be sure of surviving.

It approached several credit unions about a merger but after meeting with directors from WASCU they were convinced. “The more we talked the better it looked and we settled on this being our preferred option from fairly on in the process really,” said Mr Eyre.

Three members of Swan’s staff and two directors, including treasurer Philip Turnbull, will join Acorn Community Bank.

WASCU grew by merging four credit unions from different parts of Wiltshire in 2016 and now lends more than £1 million a year. Mr Gallop said: “We have seen a steady rise in demand over the last few years, demand which is currently fuelled by the cost of living crisis.”

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Sam is the Regional Editor of Biz News, responsible for both Hampshire and Dorset.

A new recruit to journalism, Sam started writing for the Business Magazine as a freelancer in May of 2022 after completing his degree in English at University College London. His passion for local businesses and ability to tell a story soon caught the attention of the publication’s management team and have led to his meteoric rise.

Sam, who lives in central Reading, takes a particular interest in technology, gaming and food and drink, having been a chef before starting his degree.

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