Newbury: Rosemary Bookkeeping named Olderpreneur Franchisee of the Year

Steve Brown, a former IT specialist who now runs the Rosemary Bookkeeping business in Newbury, was named Olderpreneur Franchisee of the Year at the recent British Franchise Association’s 2016 bfa HSBC Franchisee of the Year Awards ceremony.

He took over the Rosemary Bookkeeping franchise six years ago, and since then he has seen turnover increase by 37% per annum; client numbers have almost doubled since 2012 and one client is a company with a turnover of £5 million.

Using his knowledge from previously working in IT, he has introduced a number of IT innovations into his franchise, including a free app for clients and the use of Dropbox and Google Drive to share information. 

Brown said: “I am proud, delighted and a little shocked – it’s great to be recognised for your success – as well as having a sustainable business which I can pass on to my family in years to come.” 

Pip Wilkins, bfa chief executive, said: “Steve’s shown the ability and resilience to overcome many challenges. From leaving a corporate environment and starting his own business, to managing that business while caring for his wife, his calm head and steadfast approach has translated into a fast-growing business – and now a national award as well.” 

Andrew Brattesani, UK head of franchising for HSBC, commented: “While running his business and helping his daughter with hers, Steve’s still found time to put new ideas into the wider network for the benefit of his fellow Rosemary Bookkeeping franchisees. He’s a brilliant example of how in franchising, experience is highly valued and no age limit applies.”

The British Franchise Association (bfa) recognises the UK’s most exceptional operators in a range of categories, for their business growth and development, service excellence and ethical franchising practice. The awards have run for nearly 30 years, and recognise franchising at its best across the UK’s £15 billion franchise sector.