New CEO joins Huntswood from Lloyds Bank

By Nicky Godding

1 October 2019

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Reading-based business and recruitment consultancy Huntswood has appointed Martin Dodd as its new Chief Executive Officer. He joins from Lloyds Banking Group, where most recently he was Managing Director of Connect.

With his extensive experience of customer service and complaints handling, Martin will focus on delivering better outcomes for clients and customers. By understanding the challenges that businesses face, he is well positioned to strengthen Huntswood’s existing offering and expand it to new markets and services in line with the UK’s complex and evolving regulatory landscape.

Martin said: “Having sat on the opposite side of the table for some time, I’m excited to take on this new challenge and use my experience to further Huntswood’s already impressive levels of service and advisory. Customer experience has been a major focus in my career to date, and there has never been a more important time to recognise its importance in futureproofing and protecting the reputation of firms. Huntswood prides itself on delivering value and great outcomes for clients, and I look forward to growing this ambition over the coming years.”

David Brownlow CVO DL, founder of Huntswood, said: “I am delighted that Martin has joined our team. His invaluable experience will be hugely beneficial in driving the business forward, helping to navigate the complex operational and regulatory environment for new and existing clients.”

Martin will sit on Huntswood’s Board, delivering the strategic ambition of the company and driving growth and shareholder value.

Huntswood – the brainchild of entrepreneurs David Brownlow and Philip Eaton – began life as a recruitment company in October of 1996.

By Nicky Godding

Nicky Godding is editor of The Business Magazine. Before her journalism career, she worked mainly in public relations moving into writing when she was invited to launch Retail Watch, a publication covering retail and real estate across Europe.

After some years of constant travelling, she tucked away her passport and concentrated on business writing, co-founding a successful regional business magazine. She has interviewed some of the UK’s most successful entrepreneurs who have built multi-million-pound businesses and reported on many science and technology firsts.

She reports on the region’s thriving business economy from start-ups, family businesses and multi-million-pound corporations, to the professionals that support their growth and the institutions that educate the next generation of business leaders.