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The Business Magazine July 2024
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National Cyber Security Centre: Tech market not working

The Business Magazine article image for: National Cyber Security Centre: Tech market not working
15 May 2024

The market for technology isn’t working, according to the Chief Technology Officer of the National Cyber Security Centre (NCSC), a part of Cheltenham-headquartered GCHQ. 

Speaking in a keynote address on the second day of the CYBERUK conference in Birmingham, Ollie Whitehouse said that companies globally know how to build resilient, secure technology, but the market does not incentivise them to do so. 

In his first major public address since taking up the role, Ollie said that there is still a ‘thousand Band-Aid’ approach to cyber security - that organisations are layering sticking plasters over security cracks in an attempt to address technical debt – and for the UK to become a truly cyber-resilient nation, that approach needs to fundamentally change.

Technology is changing at a rapid pace, but regulation and legislation are not keeping pace and likely never will do. He is calling for technology developers to be honest about the profound challenges they are facing in order to develop products and services that are fit for purpose and for a resilient future. 

Ollie Whitehouse said: “The world is changing, fast, and we are facing a fundamental challenge: we don’t have the evidence for how to build a resilient country writ large. 

“The challenges ahead of us are the horse-sized ducks of states with strategic intentions, and the duck-sized horses of criminal actors out for financial gain. And the reality is that we don’t get to choose which one we’d rather counter, because we have to be able to face both with confidence. 

“We know how to design and build resilient, secure technology. We just need a market that supports and rewards it.”


Nicky Godding is editor of The Business Magazine. Before her journalism career, she worked mainly in public relations moving into writing when she was invited to launch Retail Watch, a publication covering retail and real estate across Europe.

After some years of constant travelling, she tucked away her passport and concentrated on business writing, co-founding a successful regional business magazine. She has interviewed some of the UK’s most successful entrepreneurs who have built multi-million-pound businesses and reported on many science and technology firsts.

She reports on the region’s thriving business economy from start-ups, family businesses and multi-million-pound corporations, to the professionals that support their growth and the institutions that educate the next generation of business leaders.

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