ASH Chartered Surveyors, established in 1989 has continued to build upon the solid growth put in place by their founding partners. In addition to its Agency and Professional Services divisions, the Property Management division within the firm has expanded significantly.

With two newly promoted partners heading up the Management departments, the team are delivering a management service to clients which is positive, comprehensive and forward thinking.

The challenge of property management is the ever-changing legislative framework. Property ownership is a partnership between the landlord, tenant, and the management team acting as a link between the parties. There is no substitute for in depth and practical knowledge. Such knowledge is essential from both the landlord and tenant viewpoints, to avoid what could be expensive pitfalls.

The Management team at ASH always focus on enhancing value to cover owner occupiers too by securing rental flow and generating steady capital improvements.

We can manage commercial portfolios and individual properties whether you are an institutional, charitable, public, commercial, or private client. We specialise in industrial units and estates, offices and office parks, high street shops and shopping centres, retail parks and parades, plus mixed portfolios and single buildings, as well as residential blocks and housing estates.

COMMERCIAL MANAGEMENT

Neil Jones, Partner and Head of the Commercial Management department joined ASH in 2018. Neil has worked in the commercial property sector for over 30 years across the South West Region in Bristol, Gloucester and Cheltenham.

Becoming partner in April 2022, Neil has continued to drive the expansion of the fi rm’s Commercial Management Portfolio, bringing new clients into the portfolio, and expanding upon long standing client relationships, as well as new commercial management instructions leading to sustained growth.

To support this expansion, ASH have recently invested in a bespoke market leading property and asset management software suite, which will enhance our ability to give our clients the best possible service and support.

Our team are specialists in the management of commercial leasehold properties offering services to developers or commercial landlords. The challenges facing landlords of commercial property are attracting and retaining tenants, ensuring the property is compliant with all legislation from EPC's to Health & Safety, delivery of service at the property that exceeds the tenants’ expectations, ensuring prompt payment of all charges so the Landlord can discharge their own liabilities and maximise the return on their investment.

 “To us being a local firm with local commercial knowledge is key for our clients”

 With ASH you don’t get put through to a call centre that could be hundreds of miles away. Our Gloucester and Cheltenham practices are in the centre of the city and town, so our clients can be sure we are there when and where needed. In this way we truly keep a close eye on our client’s investment, making sure that our client’s assets and investments are properly looked after and managed. Over the years we have built up a strong portfolio of local and nationwide contractors and supporting professionals, allowing us to further enhance the service we offer to our clients.

Our primary function as managers is to ensure the maintenance of your asset and is undertaken in a cost-efficient manner, but in addition, enhance the value of your asset.

It’s an exciting time to be part of ASH Chartered Surveyors and our clients continue to show continued faith and confidence in our services, with unprecedented levels of new instructions.

Should you require a detailed management proposal tailored to your needs, please contact Neil Jones

Neil Jones AssocRICS - nkj@ashproperty.co.uk

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RESIDENTIAL MANAGEMENT

Richard Smith, Partner and Head of the Residential Management department, joined ASH in 2014. Over the last 8 years ASH has undergone a significant transformation.

The introduction of an adapted software system enabled us to become more efficient and this continues to enhance our valued Clients experience of service and support.

Staff have been recruited to assist with the increased portfolio. We are also currently recruiting, allowing us to continue this growth whilst continuing to provide that personal service we have become known for.

Appropriate training is provided on a regular basis to ensure staff are aware of any reforms of legislation, ensuring we provide the best possible guidance for clients.

ASH Chartered Surveyors offers a different kind of residential block property management. Our residential property managers are thorough and experienced and provide a professional client service that can be lacking throughout the industry.

 “The advantage of being a mid-size property management company is that we combine the customer service focus of a small local company, with the experience and benefits expected of a large management firm”.

Throughout my time at ASH, I have become to understand the importance to our clients and potential clients who enquire with us, that being a local practice is imperative.

As part of our service, we strive to be proactive and react immediately when major incidents occur. Being local also enables us to attend our Clients developments on a routine basis without adding pressure to our working practice with long commutes for colleagues or times of unresponsiveness to Clients whilst the Managers are completing site inspections. We aim to use local contractors for our maintenance and service agreements, again providing Clients with quick response rates and reasonable costs.

Our aim is simple – to offer a professional, personalised service to the members, directors and leaseholders of residential management companies.

Should you require a detailed management proposal tailored to your needs, please contact Richard Smith

Richard Smith BSc (Hons) MIRPM - rs@ashproperty.co.uk

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www.ashproperty.co.uk

GLOUCESTER OFFICE: 01452 300433   |   3 Pullman Court, Great Western Road, Gloucester, GL1 3ND  

CHELTENHAM OFFICE:  01242 237274   |   1 to 5 Kew Place, Cheltenham, GL53 7NQ