St. Modwen appoints Director of Customer Relationships and Experience

By Nicky Godding

5 January 2021

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St. Modwen Industrial & Logistics has further strengthened its team with the appointment of former Prologis executive, Wayne Porter, as Director of Customer Relationships and Experience, starting in March 2021.

Wayne’s appointment builds on the growth of West Midlands-based St. Modwen’s dedicated industrial and logistics business and strengthens its commitment to customer experience. With 25 years of delivering property management services to customers nationally, he will draw on his expertise in customer insights and experience to support the overall growth ambitions of the business.

Wayne joins from global logistics developer, Prologis, where he was most recently Customer Experience and Real Estate Manager. Managing a customer portfolio of more than 27 million sq ft across the UK, he worked with occupiers in the e-commerce, automotive, logistics and manufacturing sectors.

Wayne said: “This is a fantastic opportunity to join a growth business that is committed to providing an unrivalled experience for customers and those who work within its spaces. With continued growth forecast into 2021, the business will draw on St. Modwen’s strong development track record and ambitious sustainability goals to forge long-standing customer relationships.”

David Binks, Senior Director – Leasing at St. Modwen Industrial & Logistics, added: “As we grow our high quality industrial and logistics portfolio, we are focused on ensuring that our customers receive a high degree of customer service and experience. Wayne brings 25 years of industry and customer knowledge, which will support our growth through stronger customer partnerships.”

St. Modwen Industrial & Logistics is planning to grow its committed pipeline to c. 1.5m sq ft during 2021. With a total potential pipeline of 19m sq ft, the business is well positioned to capitalise on the strong market demand for modern industrial and logistics space.

By Nicky Godding

Nicky Godding is editor of The Business Magazine. Before her journalism career, she worked mainly in public relations moving into writing when she was invited to launch Retail Watch, a publication covering retail and real estate across Europe.

After some years of constant travelling, she tucked away her passport and concentrated on business writing, co-founding a successful regional business magazine. She has interviewed some of the UK’s most successful entrepreneurs who have built multi-million-pound businesses and reported on many science and technology firsts.

She reports on the region’s thriving business economy from start-ups, family businesses and multi-million-pound corporations, to the professionals that support their growth and the institutions that educate the next generation of business leaders.