Controlaccount promotes talent from within

Published by

Nicky Godding

Bromsgrove-based commercial debt recovery business Controlaccount Plc, has promoted its Operations Manager to Operations Director. Carla Knights is now responsible for all Controlaccount operations and delivery of services to its 300+ strong client base.

Carla is one of the company's true success stories. She joined Controlaccount in 2012 as a Collections Agent and quickly displayed the leadership skills needed for a Board position.

Operations Director, Richard Jefferies has moved to a Group Operations Director role. Whilst Richard will remain involved in Controlaccount’s day to day operations and working with key clients, he take on responsibility for the Group Companies and strategic partnerships.

Despite the challenges of 2020 – and early 2021, the company ended the year on a strong footing and looks forward to striving ahead into the new year. It has ambitious growth plans and a formidable recruitment drive throughout all areas of the business, which is progressing well.

Nicky Godding

Nicky Godding is editor of The Business Magazine. Before her journalism career, she worked mainly in public relations moving into writing when she was invited to launch Retail Watch, a publication covering retail and real estate across Europe. After some years of constant travelling, she tucked away her passport and concentrated on business writing, co-founding a successful regional business magazine. She has interviewed some of the UK’s most successful entrepreneurs who have built multi-million-pound businesses and reported on many science and technology firsts. She reports on the region’s thriving business economy from start-ups, family businesses and multi-million-pound corporations, to the professionals that support their growth and the institutions that educate the next generation of business leaders.