AI-Contact-Centre-as-a-Service software and solutions providers Cirrus, a company based in Surrey, is undergoing a multi-million-pound debt refinancing.
HMT LLP provided Cirrus with financial advice, completing fundraising advisory mandate and developing the credit proposition with the Cirrus team - before leading a funding process.
Founded in 2013, Cirrus specialises in providing an ''omni-channel Contact Centre-as-a-Service platform''. The service is powered by AI and connects conversations from voice and digital channels, including email, chat, messaging, social media, and online review sites.
Since raising growth investment in 2020 with BGF, Cirrus completed its investment phase in a bid to scale the business, resulting in a doubling of annual recurring revenue.
Jason Roos, CEO at Cirrus Response, said: “Cirrus is continuing to expand rapidly alongside our channel partners by delivering innovative AI-CCaaS solutions that power agents to provide exceptional customer service.
''We were pleased to partner with HMT as our trusted advisers to support this key debt refinance. Jack and the team were able to combine a detailed knowledge of our business with extensive market experience to structure, source and close an attractive new funding facility for the business.”
Visit Hampshire Biz News for bright, upbeat and positive business news from the county
This refinancing comes with management at Cirrus seeking to refinance their existing venture loan with a more flexible debt structure.
Spokesperson for advisors HMT, Director Jack Longden, said: “Having followed Cirrus’ success over several years, I am delighted we were able to bring the strength of HMT’s fundraising advisory capability to the fore and to deliver an attractive debt package to support the continued growth of the business.
''By combining practical lending experience with independent advice, HMT is able to support high-growth technology businesses like Cirrus to communicate a compelling proposition that resonates with lenders, unlocking highly competitive terms through all fundraising environments.”
Read more - Banbury's BFS provides multi-million pound funding to Kent's Comparison Technologies
Nominations for the South Coast Tech & Innovation Awards 2024 are in full swing, and…
The opening of the University of Gloucestershire’s new City Campus in the centre of Gloucester…
Mabway, a defence sector simulation and training business based in Havant, Hampshire, has been acquired…
Warwickshire-based commercial property developer Graftongate has been granted planning consent for a new low-carbon industrial/logistics…
A new logistics and freight yard beside Southampton Container Terminal is predicted to give a…
South Hampshire College Group has been commended by Ofsted inspectors for making significant progress in…