NATS air traffic control technical issue subject to UKCAA review

By Tom Kilkelly

9 October 2023

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On Monday 28 August, Hampshire-based air traffic control company NATS encountered a technical issue that temporarily affected air traffic control services, meaning that hundreds of flights were either delayed or outright cancelled.

As a result the UK Civil Aviation Authority (UKCAA) is launching an independent review into the issue which will consider the causes, response, how the incident was managed and lessons for the future.

Jeff Halliwell has been appointed as reviewer. He has experience as both a chief executive and non-executive director in roles across business and the public sector. He was previously chair of slot coordinator, Airport Coordination Limited, and the Heathrow Consumer Challenge Board, and recently completed his term as Chair of Transport Focus.

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Jeff will be supported by two-panel members, who will determine the final report findings and make any recommendations.

A final report will be provided to the UK Civil Aviation Authority Board and the Secretary of State for Transport before publication.

Rob Bishton, Joint-Interim Chief Executive at the UK Civil Aviation Authority, said: “The events of the 28 August bank holiday had a significant impact on many passengers.

''That’s why we’ve launched this independent review to understand what happened and learn lessons for the future.

“We have appointed Jeff Halliwell, who will be supported by two further panel members, to bring a range of expertise to help determine and consider any recommendations to benefit both consumers and the wider aviation industry.”

By Tom Kilkelly

Tom Kilkelly started working as a freelance journalist for The Business Magazine following his graduation from UCL in 2022.

During his studies Tom became very interested in the works of Irish authors including Samuel Beckett and Flann O'Brien (Brian O'Nolan).

His current role as a freelance business reporter is his first exposure to the world of business journalism. Working at TBM has given Tom the chance to really get to grips with the goings-on in the business hive that is the South East.