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The Business Magazine July 2024
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From Mentor to Milestone: How Industry Professionals can support Young Talent

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At MSP Capital, we encourage continual learning and for our team to always think of better ways of working. This has proven invaluable for the development of both individuals and the industry. By nurturing relationships between well-established professionals and emerging talent, MSP highlights the critical role support plays in developing peopleโ€™s careers.

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Joe Sheppard, Building Surveyor at MSP Capital, attributes much of his career development to the mentorship he received early on. โ€œStarting out, gaining the respect of professionals was a challenge. Shadowing my mentor gave me the confidence to handle interactions with professionals and clients independently,โ€ Joe shares. Through this hands-on guidance, he developed not only technical skills but also the interpersonal confidence necessary for success.

Similarly, Ruby Devadason, Compliance Analyst, emphasises how learning from others helped her navigate her professional environment. โ€œI admired my managers ability to balance approachability with professionalism,โ€ she reflects. Rubyโ€™s mentor became an essential source of insights, offering both technical advice and strategies for thriving in a fast-paced workplace.

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The benefit of mentorship often extends beyond the younger professionals; it can also positively impact mentors and employers. Duncan Ovens, Senior Finance Analyst, finds immense satisfaction in witnessing his teamโ€™s growth. โ€œWatching someone work hard, learn, and build a successful life is incredibly rewarding,โ€ Duncan remarks.

For Duncan, effective mentorship requires striking a balance between guidance and independence. โ€œItโ€™s crucial to distinguish between offering advice and making decisions for them,โ€ he explains. By encouraging autonomy, mentors empower mentees to develop their own decision-making capabilitiesโ€”an essential skill in any career.โ€

At MSP Capital, adopting a supportive workplace culture is a collective priority. Rachel Bartlett, Head of Marketing & People, highlights how an approachable leadership style has shaped the companyโ€™s culture.

โ€œDuring my time as Head of Marketing & People, Iโ€™ve come to realise the importance of leaders and mentors being approachable. Weโ€™re lucky with the culture at MSP that all the senior leaders are happy to help wherever they can, and despite our ongoing growth, we still see ourselves as a tight-knit group. This has led to several informal mentorships across the business, which have worked well.โ€

Through initiatives like sponsoring The Property Podcast, MSP Capital actively engages with the broader industry to spotlight the value of mentorship. Rachel reflects on a recent episode โ€œAll four guests emphasised the importance of mentors, teams, and managers in their early careers. It really opened my eyes to how vital this support is.โ€

Mentorship is not just about guidance from experienced professionals, itโ€™s a reciprocal relationship where both parties learn and grow. Duncan Ovens highlights this dynamic, noting, โ€œPeople starting out bring refreshing ideas. Sometimes, itโ€™s more important to listen than to speak.โ€ Using this exchange of perspectives, mentorship creates opportunities for innovation and encourages mentors to remain open to new approaches and ideas.

For young professionals, seeking out mentorship can be transformative. Joe Sheppard advises, โ€œLearn from those who have experience beyond your own.โ€ Actively seeking guidance, asking questions, and observing how experienced colleagues approach challenges can provide invaluable lessons that textbooks or training alone cannot offer.

Ultimately, success in the property finance industry is rarely achieved in isolation. For mentors, the rewards come from watching the next generation thrive, while for mentees, itโ€™s about embracing opportunities to grow under the guidance of those who have walked the path before them. This mutual investment in learning and growth ensures that the industry continues to evolve, driven by fresh ideas and shared expertise.


Click here to watch 'Breaking into UK Property Industry: Young professionals share their journey' podcast.

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With a long background in training & development in the finance sector, analysing training needs and writing/producing training guides, courses an programmes, Steve subsequently spent a few years as a househusband before joining The Business Magazine around 20 years ago as Production Manager and subsequently Head of Operations. He currently works on a freelance basis looking after the print production of The Business Magazine.

Outside of work he plays in a covers band, enjoys finding natural art and developing his small 2-year-old garden into a green sanctuary to get lost in.

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