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The Business Magazine July 2024
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Baxi opens new 10,000 sq ft flagship training facility at Warwick HQ

The Business Magazine article image for: Baxi opens new 10,000 sq ft flagship training facility at Warwick HQ
Baxi's Warwick Skills HQ
19 June 2024
Baxi's Warwick Skills HQ

Manufacturer and distributor of boilers and heating systems, Baxi, has opened its new 10,000 sqft Solutions Academy at its Warwick HQ, increasing its annual installer training capacity on the site from 600 delegates in 2023 to 2,000 in 2025.

For the first time, a Baxi training facility will have a dedicated solutions training room, allowing installers to get hands on with Baxi’s complete residential and commercial product portfolio under one roof. 

The extensive new facility also includes a fully equipped digital studio to support Baxi’s new e-learning platform, to be launched later this year.  Installers will benefit by being able to access live virtual training and pre-learning, as well as being able to extend their in-person training with follow up out-of-class sessions delivered to enrich their overall learning experience. Baxi says the digital platform will give greater accessibility to its content, and will allow people to move forward in their careers at their pace and convenience.

Baxi is expanding its nationwide team of 10 expert trainers, operating out of four wholly owned facilities and 13 satellite centres based in third party education facilities. It expects to be able to physically train 10,000 installers a year by 2025, with an additional 5,000 installers benefiting annually through Baxi’s e-learning platform. 

Ian Trott is Baxi’s Head of UK Training Solutions; “I’m excited about the future – not just because of our fantastic new training solutions centre in Warwick, but because of our opportunity in supporting commercial sector skills through a dedicated solutions room in Warwick”.  The company’s new focus on solutions training, alongside its traditional product training, is expected to be replicated in Baxi’s other main training centres in Warrington, Dartford and Dublin. “Our Warwick investment is important because it’s the blueprint of what we will do in the future” says Ian.  

The purpose built facility opens just as the UK Public Accounts Committee reports its concerns that critical targets for heat decarbonisation will be missed. At the same time, a report from the consumer rights group, Which?, concludes that the successful decarbonisation of buildings will only be possible if professionals are equipped with the right skills. It recommends that installers sign up to a mandatory accreditation scheme, designed to create a universal high standard of skills to work with new technologies that will give confidence to homeowners to make the change to clean heat.

Baxi believes its role is to be part of the solution and ensure that installers are equipped with the right skills and knowledge to help customers decarbonise heat and hot water, and just as importantly, to inspire the next generation of installers to be part of the clean heat transition in the years ahead. 

“If you look at technical skills, we’re part of a larger national project to transition traditional heating engineers towards installing new, renewable technologies, and to earn a living through green jobs in our low-carbon future.” Said Baxi’s Ian Trott. “Today we are giving more installers than ever the opportunity to test our products and solutions as part of their career development in the future of heat.”  


Nicky Godding is editor of The Business Magazine. Before her journalism career, she worked mainly in public relations moving into writing when she was invited to launch Retail Watch, a publication covering retail and real estate across Europe.

After some years of constant travelling, she tucked away her passport and concentrated on business writing, co-founding a successful regional business magazine. She has interviewed some of the UK’s most successful entrepreneurs who have built multi-million-pound businesses and reported on many science and technology firsts.

She reports on the region’s thriving business economy from start-ups, family businesses and multi-million-pound corporations, to the professionals that support their growth and the institutions that educate the next generation of business leaders.

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