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The Business Magazine November 2023
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West Midlands tram network goes digital

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A digital radio communications system has been developed to revolutionise communications that are so vital for tram operations as part of the West Midlands Metro £1.3billion upgrade.

The new radio system being designed and deployed by TES Communication Solutions will add further enhanced voice and data capability for the current and future network for Transport For West Midlands, part of West Midlands Combined Authority.

Included in the upgrade and expansion programme are a number of control, communications and passenger information systems that support and maintain a seamless operation of the tramway. They provided West Midlands Metro with the ability to monitor tram movements and passengers using the network and provided the mechanism to react to any incidents with accuracy and efficiency.

Mike Pelling of WMCA said: “We’re using proven digital technology and adapting it for our purposes around our model of operations. We need to make sure that the users of our trams can feel safe and that our drivers and operators know they have the very best technology to help them in their work.

“The tram system is also playing an increasingly important part in reducing carbon emissions across the region and reducing road traffic at the same time.”

The significant investment and expansion in the West Midlands Metro has seen the opening of Centenary Square extension in December 2019 with Edgbaston Extension due to open this year shortly followed by Wolverhampton extension. A new spur line consisting of a further 15 trams stops is currently under construction to Brierley Hill which will be in service 2023.

Wesley Shilton, Director of TES, said: “This is a huge upgrade on the system and means we can provide added coverage geographically as the network expands to meet its needs across the West Midlands. In the event of a major incident, this dedicated system can operate independently and allow public phone and radio networks to be used in their own right.”

The expansion of the system will also eventually include a route to Birmingham International Airport which is currently in design phase. The Combined Authority has also ordered a further 21 trams to facilitate the expansion.


Nicky Godding is editor of The Business Magazine. Before her journalism career, she worked mainly in public relations moving into writing when she was invited to launch Retail Watch, a publication covering retail and real estate across Europe.

After some years of constant travelling, she tucked away her passport and concentrated on business writing, co-founding a successful regional business magazine. She has interviewed some of the UK’s most successful entrepreneurs who have built multi-million-pound businesses and reported on many science and technology firsts.

She reports on the region’s thriving business economy from start-ups, family businesses and multi-million-pound corporations, to the professionals that support their growth and the institutions that educate the next generation of business leaders.

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